Shipping Policy

GENERAL SHIPPING POLICY:

Studio Cycle Group Inc. will ship all confirmed orders within 2 business days along with an invoice and payment confirmation.  All items shipped will be new and in their original packaging.

DELIVERY METHOD:

Local pick up:  Customers have the option of picking up their order in store at 2923 Dundas Street West, Toronto ON M6P 1Z1 during regular business hours.  An email confirmation will be sent to the customer once the order is ready for pick up.  If the order has not been picked up within 7 days, it will be cancelled and a 10% restocking fee will apply.  A refund will be issued to the customer and a notice of refund sent via email.

Orders shipped within Canada:  Shipped orders will be sent via Canada Post or Purolator Courier.  A shipping confirmation email will be sent with order tracking information once the order has been shipped.

International orders:  All orders to be shipped outside of Canada will be handled manually by a representative of Studio Cycle Group and a shipping quote provided to the customer prior to releasing the order.  Customs clearance and related brokerage or duty charges will be the sole responsibility of the purchaser.

Delivery times may vary.  We are unable to guarantee and exact delivery date or time.  Customers may track their orders using the information provided in their shipping confirmation email.

 

SHIPPING CHARGES:

Shipping Method / Order Total

Under $75

Over $75

Pick up in store

FREE

FREE

Ground

$12.00

FREE

International

WILL CONTACT

WILL CONTACT

 

Customers may contact us by email with any questions at studiocyclegroup@gmail.com or by phone during our regular business hours at 416-766-5300.